01 / Owner enquiries

Tell us about the property, and we will answer in writing

This page is for residential property owners in Ukraine who want their rental administered with a written record. Send the address, the room count and the current tenant status, and your enquiry goes straight into the same log we use for live properties.

First reply: Within 1 business day
Written scope note: 2 to 3 business days
Calls and messages: Mon to Fri, 09:00 to 18:00 Kyiv time

Enquiries that arrive complete reach a faster answer. If a service you need is outside our remit, we say so in the first reply rather than after signing. You can go to the enquiry form or read the services page exclusions before you write.

03 / Owner enquiry

Tell us what you own and we will send the scope in writing

Every enquiry gets a logged reply within one business day, together with the fee schedule and the list of what is excluded before anything is signed.

04 / Disclosure

What the fee covers, and what it does not

Read this before you submit the owner enquiry form. It states the fee basis, the scope of administration, and the outcomes we do not promise.

Fee basis: Administration is charged as a base monthly fee per property in UAH, plus commission on rent actually collected. Rates are confirmed in writing before onboarding. Invoices are payable within 5 business days, and either party may end the agreement with 30 days' written notice.
Approval threshold: Repairs above the agreed threshold in the signed mandate require your written approval before work is dispatched. Below the threshold, we coordinate and record the expense line in the monthly report.
Scope: Tenant communication, maintenance coordination and rental reporting for residential property owners in Ukraine. Excluded: tenant sourcing, debt collection, legal representation, and an out-of-hours emergency line.
No guarantee of outcome: We document activity, not results. We log and answer tenant messages and track each maintenance ticket to resolution. We cannot guarantee that a tenant pays on time, that a repair costs a set amount, or that a property stays occupied.

Submitting the enquiry form confirms you have read this disclosure and accept the Privacy Policy and Terms of Service. It does not create a management agreement on its own.