Service Disclaimer

1. Nature of the service

xandruw.com provides property management and administrative services to property owners and landlords. The service covers organisational and coordination tasks only. It is not a guarantee of any commercial result.

2. No guaranteed outcomes

Rental income, occupancy levels, tenant placement, booking volumes, cost savings, timelines and any other figures or examples shown on this website are illustrative. They are not a promise, forecast or guarantee. Actual results depend on the property, market conditions and third parties outside our control.

3. Service limitations

• We do not act as a party to your agreements with tenants or guests.
• We are not responsible for the decisions, solvency or conduct of tenants, guests or contractors.
• We do not control market prices, municipal decisions, utility tariffs or force majeure events.
• Information on this website may be updated or corrected at any time.

4. Not legal, tax or regulatory advice

Nothing on this website is legal, tax, accounting or regulatory advice. You should obtain independent professional advice before relying on any information published here. Pre-contract information on the service, fees, terms and duration, and your consumer rights, is provided under the Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10 June 2023 and the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 3 September 2015.

5. Personal data and cookies

Personal data is processed on the basis described in our privacy policy, in line with the Law of Ukraine 'On Personal Data Protection' No. 3994-IX of 6 June 2024. Non-essential cookies and trackers are used only with your prior consent, which you may withdraw at any time, under the Law of Ukraine 'On Electronic Communications' No. 1089-IX of 16 December 2020. Marketing statements are published in accordance with the Law of Ukraine 'On Advertising' No. 270/96-VR of 3 July 1996.

6. Complaints and disputes

Before paying for any service you may contact us at contact@xandruw.com or +380 678 002 3858. Complaints are handled under the Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10 June 2023. You may also use the relevant out-of-court dispute resolution body in Ukraine.

7. Service provider